Refund Policy
Last updated: September 2026 · petermercier.store
A quick word from Peter before the fine print:
I spent a year of my retirement knocking on doors and cold-calling strangers to learn what’s in this book, and I priced it at less than a tank of gas because I want it in as many retirees’ hands as possible. I’m not in the business of keeping money from people who feel they made a mistake — but I also can’t “take back” a digital file once it’s on your device. This policy is my honest attempt to be fair in both directions.
If you haven’t downloaded the book: full refund, no questions.
If you purchased the book but haven’t downloaded it, you can request a full refund within 7 days of purchase. Just email me at support@petermercier.store with the email address you used at checkout, and I’ll process it promptly. You don’t need to give a reason — though if you’d like to tell me, I always want to know how I can do better.
Once the book has been downloaded: no refunds.
I hope you’ll understand this one. Unlike a physical book, a PDF can’t be handed back — once it’s downloaded, it’s on your device for good, and it’s yours to keep. For that reason, I can’t offer refunds after the download link has been used. This is the standard reality of digital goods, and it’s the reason I’ve worked hard to describe the book accurately on this site: what’s in it, how long it is, and what it will and won’t do for you. No surprises is the goal.
Something went wrong? That’s different — talk to me.
If your download failed, the file won’t open, you were charged twice, or anything else went sideways with your order, that’s not a refund situation — that’s a “Peter fixes it” situation. Email support@petermercier.store and a real person (usually me) will sort it out quickly.
The practical details
- Payments are processed by Lemon Squeezy, our payment provider and merchant of record. Approved refunds are returned to your original payment method, and typically take 5–10 business days to appear depending on your bank.
- To request a refund, email support@petermercier.store from (or mentioning) the email address you used at checkout, so we can find your order.
Thank you for supporting an independent author. It means more than you know.
— Peter